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ITIL® Foundation

ITIL® or Information Technology Infrastructure Library is a globally recognized framework that provides comprehensive and practical guidance to standardize the delivery and management of IT services. ITIL set of best practices and processes are proven to streamline the entire lifecycle of IT services leading to zero loss of time and money. Currently, in its fourth version, ITIL® v4 or ITIL 4 best practice solutions, benefit organizations not only in terms of service management but also help them to utilize emerging technologies in this era of digital transformation such as Cloud, Agile, DevOps, etc.The ITIL® framework is used by the small, medium as well as large organizations globally for problem-solving, improvement in the quality of IT services and to provide better value to their customers. Companies adopting ITIL practices need people skilled in it to implement them properly in their organizations. Therefore, IT professionals certified by ITIL® are always in high demand and valued by IT organizations. The ITIL® 4 Foundation Certification covers the introductory module of ITIL for beginners. There are no prerequisites mandatory for appearing in this examination. Therefore, anyone having a keen interest in this module can appear for it. Our intensive training will ensure that you pass the certification exam with flying colors. Be an ITIL 4 certified IT professional. Be in high demand. Join our course

Things You Will Learn

• Module 1 – Introduction


• Module 2 – Key Concepts Of Service Management


• Module 3 – The Four Dimensions Of Service Management


• Module 4 – The Service Value System


• Module 5 – The ITIL Guiding Principles

• Module 6 – Governance


• Module 7 – Service Value Chain


• Module 8 – Continual Improvement


• Module 9 – ITIL Management Practices


• Module 10 – Exam Preparation